Life Insurance Quote Overview
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| Zurich American Implements Reforms, Pays Consumers Millions |
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Giant Insurer Settles Suits Brought by States The multi-state investigation accused the company of participating in widespread, deceptive bid-rigging, price-fixing and other schemes in the commercial insurance market, orchestrated by Marsh & McLennan and other large brokers. In the process, large and small companies, nonprofit organizations and government offices that purchased commercial lines of insurance from Zurich were misled into believing they were receiving the most competitive commercial premiums available. "Anti-competitive business practices will not be tolerated in Texas," said Texas Attorney General Abbott. The settlement, he said, "brings greater transparency and fairness to the commercial insurance markets in Texas and across the nation. This settlement paves the way for states to protect businesses from falling victim to the kind of deception that raised insurance prices above competitive levels." Texas led the 15-month investigation, which revealed that Zurich conspired with brokers at the center of the conspiracy in a "pay-to-play" scheme to overcharge policyholders for their commercial insurance policies. The scheme devised by broker Marsh & McLennan gave commercial policyholders the illusion of a legitimate competitive bidding process on policies. In fact, Marsh had secretly pre-designated certain insurers to win bids, but the results for the policyholders were actually inflated rates, not competitive bids. The scheme was successful because insurers such as Zurich failed to disclose to policyholders that it paid secret "contingency commissions" to insurance brokers. The states contended that Zurich showed a willingness to submit fake quotes and was rewarded with protection from competition so it could set artificially high premiums and profit on other lucrative accounts. The brokers also engaged in anti-competitive conduct by steering contracts away from insurance companies that refused to participate in the scheme. In a companion settlement of a class action lawsuit in New Jersey, Zurich will be required to distribute about $122 million in refunds to commercial policyholders. These policyholders can obtain information about this class action settlement at www.insurancebrokerageantitrustlitigation.com/zurich/. The settlement eliminates these schemes, requiring the disclosure of all compensation paid to brokers and agents. This information will be helpful to policyholders in making decisions on obtaining or renewing insurance with Zurich. The multi-state coalition includes California, Florida, Hawaii, Maryland, Massachusetts, Oregon, Pennsylvania, Texas, Virginia and West Virginia.
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